Privacy & Cookie Policy
Last updated: 2 September 2026
Who we are
Smarty Dubs ("we", "us", "our") is a mobile VW Transporter specialist based in Larbert, Scotland. This website is operated by Smarty Dubs. If you have questions about this policy or your personal data, contact us by phone on 01324 321024 or via our contact form.
What data we collect
We may collect and process the following personal data:
- Contact enquiries: name, email address, phone number, location, and details you provide when booking a visit or sending a message through our contact form.
- Website usage: if you consent to analytics cookies, we may collect anonymised information about how you use this site (for example pages visited and general device/browser type).
- Cookie preferences: your choices about optional cookies, stored locally in your browser.
How we use your data
We use personal data to:
- Respond to enquiries and arrange mobile workshop visits.
- Provide quotes, advice, and customer support.
- Improve our website and services where you have given consent for analytics.
- Comply with legal obligations.
Our lawful bases under UK GDPR include contract/pre-contract steps (responding to booking requests), legitimate interests (operating and securing our business), and consent (optional analytics and marketing cookies).
Cookies and similar technologies
Cookies are small text files stored on your device. We group cookies on this site as follows:
Essential
Required for the website to function, including storing your cookie consent choices. These cannot be disabled.
Analytics
Optional. Used to understand website traffic and improve content. Only set if you opt in.
Marketing
Optional. Used for advertising measurement and remarketing on third-party platforms. Only set if you opt in.
Non-essential cookies are not placed until you choose to accept them. You can change or withdraw consent at any time using.
Third-party services
We use trusted providers to operate this website, including:
- Netlify — website hosting and serverless functions.
- Resend — delivery of contact form emails.
- Google Fonts & Font Awesome CDN — typography and icons loaded from third-party content delivery networks.
These providers may process technical data (such as IP address) when you visit the site. Where required, optional tracking tools will only load after you give consent.
How long we keep data
Enquiry details are kept only as long as needed to respond, provide services, and meet legal or accounting requirements. Cookie consent preferences remain in your browser until you clear site data or change your settings.
Your rights
Under UK data protection law, you have rights including:
- Access to the personal data we hold about you.
- Correction of inaccurate data.
- Erasure in certain circumstances.
- Restriction or objection to processing.
- Data portability where applicable.
- Withdrawal of consent for optional cookies at any time.
To exercise these rights, contact us using the details above. You may also complain to the Information Commissioner's Office (ICO) at ico.org.uk.